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Privacy Policy

Last updated: [28-09-2025]

1. Introduction

Welcome to odooexpert.net (“we,” “our,” “us”). We value the privacy and protection of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or interact with our website (https://odooexpert.net) or use our services.

By using the website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a) Information you provide

  • Name, email address, phone number, company name, job title (e.g. when you request a quote, contact us, sign up)

  • Any messages, attachments, or content you submit via contact forms, emails, or support queries

  • Billing or payment information (if applicable)

b) Automatically collected information

  • IP address

  • Browser type and version

  • Operating system

  • Pages you visit and the time spent on each page

  • Referring/exit pages, click paths

  • Device identifiers (mobile devices)

  • Cookies, log files, analytics data

c) Third-party sources

  • Information from analytics and tracking services (e.g. Google Analytics)

  • Possibly public social media profiles (if you contact us via social platforms)

3. Use of Information

We use the collected information for purposes such as:

  • Providing, maintaining, and improving our services and website

  • Responding to your requests, inquiries, or support issues

  • Generating quotes or proposals

  • Sending administrative communications (e.g. updates, changes to policies)

  • Marketing, outreach, and promotional purposes (if permitted)

  • Analyzing usage trends and user behavior

  • Detecting, preventing, or addressing fraud, security issues

4. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and similar technologies to track activity on our site and store information.

You can set your browser to refuse cookies or alert you when a cookie is being sent. However, if you disable cookies, some parts of the website may not function properly.

5. Data Sharing and Disclosure

We may share or disclose personal information:

  • With our service providers, contractors, or vendors who assist us in operating the site or providing services

  • To comply with applicable laws, regulations, legal processes, or government requests

  • To enforce our website policies, terms of service, or protect rights, property, or safety

  • In connection with a merger, acquisition, sale, or change of control

  • With your consent

We will not sell your personal data to third parties.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. So we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as needed for the purposes described in this policy (or as required by law). If you request deletion and no legal requirement mandates retention, we will delete or anonymize your information.

8. International Transfers

If you are located outside the country where our servers or operations are based, your information may be transferred to, stored, or processed in another jurisdiction. By using our services, you consent to such transfer.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

  • Accessing or obtaining a copy of your personal data

  • Correcting or updating your information

  • Deleting your data (the “right to be forgotten”)

  • Restricting or objecting to processing

  • Withdrawing consent for certain processing

  • Portability of your data

  • Opting out of marketing communications

To exercise these rights, contact us via the contact details below. We will respond within the time required by applicable law.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please read their privacy policies.

Additionally, we use third-party analytics, advertising, or tracking services which may have their own data collection practices.

11. Children’s Privacy

Our services are not directed at children under the age of 13 (or applicable local age). We do not knowingly collect personal information from children. If we learn we have done so, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last updated” date. We encourage you to review this policy periodically. Continued use of our site after the changes imply acceptance.

13. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, you can contact us at:

Email: dixit@odooexpert.net